Effective Date: 06/20/2023
Website: https://surronbikeworld.com
Business Location: United States

This Payment & Billing Policy explains the accepted payment methods, billing procedures, and transaction security used by SurRon Bike World.

Accepted Payment Methods

We accept the following secure payment options:

  • Visa
  • Mastercard
  • American Express (Amex)
  • Discover
  • UnionPay
  • Apple Pay
  • Google Pay
  • Bank Transfer

  • Other secure payment gateways available at checkout

All payments are processed in U.S. Dollars (USD).

Payment Security

  • Our website is protected with SSL (HTTPS) encryption

  • Payment information is processed by trusted third-party payment providers

  • We do not store or have access to your full credit or debit card details

Billing Information

Customers agree to provide:

  • Accurate billing name and address

  • Valid payment details

  • Up-to-date contact information

Orders may be delayed or canceled if billing information cannot be verified.

Authorization & Charges

  • Your payment method is charged at the time of purchase

  • Some banks may place a temporary authorization hold

  • Final charges may include applicable taxes and shipping fees

Sales Tax

  • Sales tax is applied where required by U.S. law

  • Tax amounts are calculated at checkout based on shipping address

Failed or Declined Payments

If a payment is declined:

  • The order will not be processed

  • You may attempt payment again with a different method

SurrRon Bike World is not responsible for bank or card issuer declines.

Fraud Prevention

To prevent fraud, we reserve the right to:

  • Request additional verification

  • Cancel suspicious orders

  • Restrict certain transactions

Refund Method

  • Approved refunds are issued to the original payment method

  • Refund processing time: 5–10 business days

  • Bank processing times may vary

Chargebacks

Customers are encouraged to contact us before initiating a chargeback. Fraudulent or abusive chargebacks may result in account restrictions.

Policy Changes

We may update this policy at any time. Changes will be effective immediately upon posting.

Contact Information

For billing questions, contact us:

Email: info@surronbikeworld.com
Phone: +1 (570) 277-5819 10 AM-5.30 PM
Business Address: 1404 S 31st St, Temple, TX 76504, United States